Warranty, Return and Refund Policy

We warranty all boards for a year from the date of purchase against manufacturer's defects.  This does not include any dings, scratches, or damage that can occur from using the product in normal conditions. 

If you have received a board and would like to return it, we will refund the purchase price (but not shipping and handling) of a Rock-It surfboard upon it being returned to us in brand new, unopened, unused condition.  The cost of return shipping will be your responsibility.  We do not provide accept returns or provide refunds to boards that have been opened and used

Please note that we do not guarantee this works equally across all shark species and that all interactions with sharks will be avoided. Read all disclosures below

We do not guarantee that these boards will protect you from a shark attack.  Please use these boards at your own risk.  By purchasing a board from you you are acknowledging that you are responsible for your own safety and well-being in the water and any encounter you may have is at your own risk.

SharkGuard Reduces Risk But Does Not Eliminate It

• SharkGuard is a shark deterrent that helps reduce the risk of unwanted shark interactions, but we do not guarantee complete protection or prevention of all shark encounters. There is no guarantee of zero shark interactions with the device.
• Ambush attacks from large predatory species will not be deterred by SharkGuard.

Magnetic Field & Medical Devices

• Because SharkGuard uses strong magnets, people with pacemakers, defibrillators, or other implanted medical devices should not attempt to handle or ride a board containing SharkGuard technology without consulting a doctor.
• These magnets can also disrupt sensitive electronics (e.g., hard drives, credit cards, cell phones) if placed too close (recommended at least ~12 inches/30 cm away).

Do Not Attempt to Remove Magnets

• Any attempt to remove, damage or alter the magnets can injure the user and will void warranty coverage.